What happens if a subject loses the smartphone device?

If a subject loses their device, they should be given a replacement. The subject will just need to log onto the new device with the same email address and password/PIN used on their initial device. If needed, contact the study team to request a replacement device.

Are reminders for eDiary completion sent to subjects?

Yes, reminders to complete the questionnaires are sent automatically every day. They are similar to standard notifications that are sent to smartphones. Subjects will receive a notification at 9pm in the evening each day (2 hours after the diary becomes available for completion) and and again at 10pm if the diary has still not been […]